All orders in Tunisia are processed and shipped within 2 business days.
For shipments in Tunisia: The delivery is made by default by the Transport Horizon service. It costs 9dt with an indicative delivery time of 2 to 3 days after shipment.
For international shipments: The delivery is made by default by post. It costs 7 € with an indicative delivery time of 15 to 20 days after shipment. From 60 € of purchase of products, the sending is offered (classic sending, by post).
Orders placed on Saturdays will be delivered from Monday.
For any special circumstances (birthday, gift ...), do not hesitate to contact us by e-mail firstname.lastname@example.org for a priority shipment.
Note: Customs or import taxes are not included in the shipping costs indicated and are your responsibility.
As specified in the general conditions of sale, the shipment is at the risk of the buyer. In case of problems or abnormally long delays, do not hesitate to contact us by email at email@example.com.
Returns and exchanges
Returns and exchanges are possible within 24 hours after the recovery of your package on the products purchased on sale. You have a period of seven (7) days following receipt of your order to inform us of your wish to return part or all of your order. If this period normally expires on a Saturday, a Sunday or a public holiday, it is extended until the next business day. In accordance with the general conditions of sale, only items returned in their original packaging will be accepted. Returned items must be able to be resold. The shipping costs for exchange or refund are the responsibility of the customer. In the particular case of a defective item, the return and exchange fees will be systematically taken care of by MIND. If the item ordered seems defective, send an email to firstname.lastname@example.org. What is the procedure to follow? If you want to exchange or make a product, just write to email@example.com. indicating the reasons for return. SENDING ADDRESS FOR EXCHANGES AND REFUNDS
MIND-STORE El Hedi Avenue Colonel Garnaoui Khezema EST - 4051
Shipping address for exchanges and refunds
Avenue El Hedi Colonel Garnaoui Khezema EST - 4051
Sousse - Tunisie